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Questions & Information

If you have any specific questions, please do not hesitate to contact us. Simply send us an e-mail at info@villaarnica.com.

If you have any specific questions, please do not hesitate to contact us. Simply send us an e-mail at info@villaarnica.com.

Check In / Check Out

The rooms are ready for occupancy from 3 pm on the day of arrival. We kindly ask you to inform us of your planned arrival time. On the day of departure, we kindly ask you to leave the room by 11.00 am.

The rooms are ready for occupancy from 3 pm on the day of arrival. We kindly ask you to inform us of your planned arrival time. On the day of departure, we kindly ask you to leave the room by 11.00 am.

Parking

For those coming by car, the parking garage at the Hotel Schwarzschmied is available free of charge a few steps away.
Parking address: Schmiedgasse 6, 39011 Lana

For those coming by car, the parking garage at the Hotel Schwarzschmied is available free of charge a few steps away.
Parking address: Schmiedgasse 6, 39011 Lana

Dogs

Your four-legged family member is welcome in our house. We charge a daily rate of € 25.00 for your dog.

Your four-legged family member is welcome in our house. We charge a daily rate of € 25.00 for your dog.

Food intolerances

We kindly ask you to inform us in advance of any food intolerances.

We kindly ask you to inform us in advance of any food intolerances.

Price list / Reservation

The room rates are per person/night including Villa Arnica breakfast. Deposits can be made conveniently online. We will gladly consider your room requests and confirm the desired room category, but cannot guarantee fixed room numbers.

The room rates are per person/night including Villa Arnica breakfast. Deposits can be made conveniently online. We will gladly consider your room requests and confirm the desired room category, but cannot guarantee fixed room numbers.

Deposit

Deposit by credit card at the following link.

Deposit by credit card at the following link.

Shuttleservice

We are happy to pick you up from the train station in Lana-Burgstall (3.5km) free of charge.
For pick-up at the train station in Bolzano or Merano, we will gladly organise a shuttle for you at an extra charge.

We are happy to pick you up from the train station in Lana-Burgstall (3.5km) free of charge.
For pick-up at the train station in Bolzano or Merano, we will gladly organise a shuttle for you at an extra charge.

Flower bouquet

We would be happy to organise a beautiful bouquet of flowers for you. Simply let us know your wishes by e-mail info@villaarnica.com

We would be happy to organise a beautiful bouquet of flowers for you. Simply let us know your wishes by e-mail info@villaarnica.com

Bike rental

We have a selection of bicycles which are available to our guests free of charge.

We have a selection of bicycles which are available to our guests free of charge.

Travel Cancellation Insurance

Since fees may be incurred for cancellations depending on the type and time of cancellation, it is advisable to take out low-cost travel cancellation insurance. Senior citizens and families with small children in particular, who may have unpredictable appointments or doctor's appointments, should consider taking out low-cost travel cancellation insurance.

Since fees may be incurred for cancellations depending on the type and time of cancellation, it is advisable to take out low-cost travel cancellation insurance. Senior citizens and families with small children in particular, who may have unpredictabl...

New cancellations, early departures

Due to the current situation, which is difficult to assess, we have adjusted and softened our cancellation conditions for you. So you can observe the development of the next weeks in peace. Cancellations made up to 7 days before the date of arrival will not incur any charges. Cancellations made late, late arrival, early departure or no-show will be charged as follows: 6 to 5 days: 45%, 4 to 1 day: 75%, For no-show, unused room or early departure 100% of the total amount will be charged. (the percentage refers to the total price)

Due to the current situation, which is difficult to assess, we have adjusted and softened our cancellation conditions for you. So you can observe the development of the next weeks in peace. Cancellations made up to 7 days before the date of arrival w...

Payment of the hotel invoice

You are welcome to pay your bill with any regular bank or credit card (EC, AMEX, VISA, MASTER).

You are welcome to pay your bill with any regular bank or credit card (EC, AMEX, VISA, MASTER).

Bank details

Schwarzschmied GmbH
Raiffeisenkasse Lana
IBAN Acc.-Nr.: IT96B0811558490000301337947
BIC/SWIFT: RZSBIT21014

Schwarzschmied GmbH
Raiffeisenkasse Lana
IBAN Acc.-Nr.: IT96B0811558490000301337947
BIC/SWIFT: RZSBIT21014